Tips For Getting An 0800 Number
Author: Derek Rogers
There are many reasons that you might choose to get an 0800
number; you may want your customers to have a good way to get in
contact with you that doesn't involve giving out a home or
personal line, or perhaps you are looking to create an image of
stability. Getting an 0800 number can be an important milestone
for your business, so when you do so, there are a few things
that you should remember to make sure that the process goes
smoothly and reflects well on yourself.
The first thing that you should do is make sure that the
supplier you are buying your 0800 number from is reliable. Take
a look at how long they have been in business and, if possible,
see testimonials from some of their existing customer base. You
need to make sure that your calls won't get dropped and that the
supplier provides fast reliable service. When you are looking
for a good supplier, remember that most of the reliable ones
will give you a 30 day money back guarantee. If you find that
the number is not doing what you hoped it would, or if you need
to change it, you will be able to do so without spending out any
unnecessary money.
When you are getting an 0800 number, think about paying the
small fee that is involved and getting a "bronze", "silver",
"gold" or "platinum" number. This is a number in a more
memorable format and is ideal for business in the UK who utilize
traditional marketing methods, such as print media or radio
advertising. You could cover the small additional investment
quite easily with the extra business generated. Take a look at
the combinations that are applicable and then call a supplier to
check on the availability.
One of the many advantages of the 0800 number is that it is
highly portable. Essentially, you will be able to maintain a
telecommunications office while you're on the go. You'll be able
to route calls to a cell phone and as long as you have
reception, you'll never have to be out of contact with your
customers. This availability is one of the things that make
these numbers such a good idea, so make sure that you exploit
it.
Similarly, you should take advantage of the fact that an 0800
number can forward to different lines and services. Even if you
are one of the few people working the phones, or even the only
one working the phone, having a different line for sales,
support and complaints can help you determine what priority to
give calls and what to say when you are on the phone. Further,
you are giving the impression of being a larger business as
well, something that people often look for when they are
surveying suppliers.
An 0800 number can help you keep your work organized as well as
ensuring that you are able to stay in contact with the people
who matter most; don't let this valuable resource go to waste.
About The Author: Derek Rogers is a freelance writer who
represents a number of UK businesses. For telephone services, he
recommends Telecoms World, one of the UK's leading suppliers of
0800 numbers: http://www.telecomsworldplc.co
