911 Now Available Across the U.S. on Vonage(R) VoIP Service

HOLMDEL, N.J., Dec. 14 /PRNewswire/ -- Vonage America, a subsidiary of
Vonage Holdings Corp., announced today that all of its customers now
have access to 911 services. Today, any Vonage customer in the U.S.
who dials 911, will get help when they need it most.

How It Works

Vonage currently offers E911 or enhanced 911 throughout the U.S., by
sending the call, along with the customer's address and phone number,
to the proper local emergency call center based on the caller's street
address. The caller's information is then displayed on the
dispatcher's screen whenever they dial the digits 9-1-1 from a Vonage
phone. In the event local authorities cannot display the Vonage
customer's phone number or address, Vonage offers basic 911. Basic 911
is a service in which the customer's emergency call is delivered
through the traditional 911 network and the call is answered by a
trained dispatcher in the local public safety answering point (PSAP),
or 911 call center. Finally, Vonage provides an additional safety net
to customers if traditional 911 methods fail or are not available:
customers receive support from emergency trained personnel at Vonage's
national 911 emergency response center, which is supported by APCO 33
trained personnel and serves customers throughout the U.S.

"Vonage shares a common goal with the FCC, Congress, public safety
officials and regulators: to deploy E911 service for all subscribers
as soon as possible," said Jeffrey A. Citron, Vonage's Chairman and
CEO. "We are dedicating every resource at our command toward turning
up a national E911 system -- not only are we spending over $50
million, but we're working with public safety to create a framework to
hasten this national deployment and remove any local roadblocks we've
encountered."

About Vonage (R)

Vonage is a pioneer in the broadband phone industry, setting the
standard for pricing, features, call quality and reliability for the
entire VoIP category. Vonage's award winning service is sold on the
web and through national retailers like SAM's Club, Best Buy, Circuit
City, Staples, Fry's Electronics, Office Depot and CompUSA. Vonage
Holdings Corporation is headquartered in Holmdel, New Jersey. For more
information about Vonage's products and services, please visit
http://www.vonage.com or call 1-VONAGE- HELP. Vonage(R) is a trademark
of Vonage Marketing, a subsidiary of Vonage Holdings Corp. SOURCE
Vonage