Web Conference: The Anatomy of a Satisfied Customer; Sifting Through
the World of Choice for Telephone, Video and Internet Services

--(BUSINESS WIRE)--Cox Communications

What: With exciting wireless offerings on the forefront, what do
today's consumers demand beyond technological innovation? How
much weight do consumers really give to pricing when choosing
a telephone provider? How do customer service and reliability
factor into the decision making process for Internet and video
service? Join an interactive 1-hour web conference to explore
the anatomy of a satisfied telecommunications customer
including a significant Q&A discussion.

Who: Steve Kirkeby, J.D. Power and Associates senior director of
telecommunications research and David Pugliese, vice president
of product management and marketing at Cox Communications.

When: November 9, 2005, 1:00 p.m. est

How: Dial 800-895-3606, conference ID is COX.
In addition, log on to http://cci.raindance.com
Select "Attend a Private Event"
Enter "x6569660" in the event name/number field. The lower
case X preceding the numeric code is necessary in order to
get into the event.
Fill in the remaining fields and select continue.



Contacts


Cox Media Relations, Atlanta
David Grabert, 404-269-7054
David.Grabert@cox.com