When Your Car Is Stolen
Author: Levi Quinn
Knowing what to do when your car is stolen is important in
terms of keeping a grip on the situation and coming to a
reasonable resolution as quickly as possible. While there are
many variables involved when your car is stolen, there are a
number of things you can do to keep your cool and collect as
much information as possible to file a complete claim with your
insurance company.
Remain Calm and Ask Questions
Having your car stolen will doubtlessly produce a number of
emotions, but you need to keep yourself calm so that you can
think clearly. Think about any preventative measures you may
have taken. Do you have copies of important documents in a safe
place outside your car? This includes copies of your driver's
license, vehicle registration information, and other documents.
Having copies of these documents will make it easier to find
your car or, at the very least, file a proper claim.
Do you have pictures of your car for insurance purposes? It's
never a bad idea to have pictures of your vehicle to help with
the process of finding your vehicle or putting together a solid
claim. Pictures offer proof of value should you need to submit a
claim. They'll also help police identify your car by using any
identifying features or marks on the car.
Did you use any anti-theft measures and, if so, why did they
fail? Car alarms and locking devices may fail, as car thieves
are discovering ways to bypass the vehicle's security system to
get what they want. Take stock of the anti-theft measures you
have for your vehicle and volunteer that information to police,
even if you're a little embarrassed that a car thief managed to
get by your state-of-the-art security alarm.
The Next Step
After you have done a proper inventory in terms of your
vehicle, remember to complete any instructions the police may
give to you. Police will typically ask for any insurance
documents, registration copies, vehicle pictures, serial
numbers, and any receipts for car augmentations that may also be
included. Always provide complete information to police.
Contact your insurance agency immediately after contacting the
police. This will help in getting your claim processed and
should also provide you with a rental car so that you can still
travel. Always provide complete details with your insurance
company and produce any documents they request. This will help
in the overall processing of your claim.
If you happen to find your vehicle, take caution when
proceeding. The thief could be nearby or you could be in some
form of danger. Always call police when there are any changes to
the case or if you made an error and discover your car has not
been stolen. There are many embarrassing cases involving alleged
car thefts.
Cooperation is Key
It's important to remember that police and insurance companies
are there to help. Providing complete information is integral to
getting a healthy resolution out of the problem. Be polite,
patient, and kind when dealing with police and insurance
companies and you should see rapid results.
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