American Consumers Want Faster, Safer and More

Reliable Internet Services

American Consumer Institute Survey Reveals Internet User's Concerns

RESTON, Va., Jan. 17 /PRNewswire/ -- Citing Internet risks, 84% of
online households want the option of premium Internet services that
are faster, safer and more reliable. In a survey of 1,000 households
conducted by the American Consumer Institute, Internet consumers said
they were "very concerned" about a number of Internet problems,
including:

* Computer virus (61%);

* Identity theft (68%);

* Slow Internet speeds (40%); and

* Spam email (51%).

The majority of those responding (61%) reported using high-speed
services in their home, with the remainder using dialup services.

These survey findings suggest that high-speed Internet providers need
to take the next step in developing advanced services that provide for
securer and faster Internet experiences. These survey results have an
accuracy of plus or minus 3%.

Visit http://www.theamericanconsumer.org for detailed results and an
explanation of the survey methodology.

About The American Consumer Institute

The Institute is an independent consumer organization committed to
providing information, analysis, and policy research to the public for
the betterment of American consumers. The Institute is primarily
comprised of volunteer public policy experts covering a wide range of
issues. For more information about the Institute, visit
http://www.theamericanconsumer.org. SOURCE The American Consumer
Institute