Business Manners Apply to Interviewers As Well As
Applicants
Author Name: Lydia Ramsey

Today's job applicants are encountering a lack of courtesy that
is all too common.  Businesses are flooded with applicants for
every opening and many are showing a lack of respect for job
seekers by failing to respond to their applications.

Most employers request resumes and other documentation be sent
by e-mail.  Occasionally they use the old-fashioned method-the
anonymous post office box.  The huge volume of applications
makes it seem difficult to respond personally to each one.
However, the technology is there to reply to all.

Most e-mail programs have the ability to send an automatic
response letting applicants know that their information has been
received and how and when they will be notified of an interview
or the lack of one.  If the application is handled through
postal mail, a generic letter can be generated and sent out with
the same details. There is no excuse for leaving applicants in
the dark.

Following an interview, employers continue their
thoughtlessness.  Applicants are told they will be contacted
within a certain time, but it never happens.  With the search
narrowed, the number of calls or letters should be manageable.
People who reach this level in the interview process deserve a
follow-up.  They need to know if the position has been filled or
if the process is continuing.

Consider it public relations for the organization.  The person
who applies for the job and is treated shabbily by an
organization has friends and acquaintances whom they are likely
to tell.  Furthermore, that applicant may one day be an
influential businessperson with a long memory when it comes to
choosing business connections.

Job seekers are customers, too, and should receive the same
level of customer service as everyone else.

(c)2006, Lydia Ramsey.  All rights reserved.  Reprint rights
granted so long as article and by-line are published intact and
with all links made live.

Lydia Ramsey is a business etiquette expert, professional
speaker, corporate trainer and author of MANNERS THAT SELL -ADDING
THE POLISH THAT BUILDS PROFITS.  For more information about her
no cost e-zine, her programs, products and services, e-mail her
at lydia@mannersthatsell.com or visit her web site <a
href="http://www.mannersthatsell.com">http://www.mannersthatsell.com </a>